Mastercard AN 5196 / SPME Manual §9.4.1
Published April 13, 2021; effective October 15, 2021. Now codified in Mastercard SPME Manual §9.4.1 (current edition: February 3, 2026). The February 2026 update extends coverage to AI-generated and synthetic adult imagery.
What AN 5196 requires
- Written agreements with all third-party uploaders, including provisions on written consent and identity/age verification of every depicted person
- Only permit uploads from verified content providers — functionally requires a creator KYC platform with government-ID verification (this is AN 5196's unique requirement vs. VIRP)
- Review all uploaded content prior to publication — hard pre-publication mandate, not after-the-fact moderation
- Full control over live streaming with real-time monitoring and an immediate kill-switch
- Any depicted person may appeal for content removal
- Complaint resolution within seven business days
- Monthly compliance reports to your acquirer — nil reports required even with no incidents
- Effective anti-trafficking policies (18 U.S.C. §§ 1591, 2421A)
- Acquirer may provide Mastercard with temporary credentials to view paywalled content on request
- Marketing and search terms must not suggest CSAM or non-consensual content
Penalties and mitigation
BRAM (Business Risk Assessment and Mitigation) non-compliance: up to $200,000 per violation. Fine mitigation of 75–100% is available when the merchant uses an approved Merchant Monitoring Solutions Provider (LegitScript, Austreme, G2 Web Services) — Visa offers no equivalent mitigation program.
VIRP vs. AN 5196 — what overlaps, what differs
Both require: Pre-publication moderation, performer verification, written consent, 7-day complaint resolution, monthly acquirer reports, appeal rights, anti-trafficking policies.
AN 5196 uniquely requires: "Only verified content providers" — which mandates a creator KYC platform.
VIRP uniquely requires: Named consumer-facing age-verification vendor; banned-uploader identity persistence across re-registration attempts.
Build your compliance program to the more stringent element of each requirement. A single program can satisfy both if structured correctly.






